Ahmad Al Sayyed

IT & Stock Operations Manager | ERP, POS & BI Integrations | 20+ Years in Retail, Healthcare & Corporate IT Leadership

  • About me

    Welcome to my personal web site. My name is Ahmad Al Sayyed, as you’ve probably gathered by the big header at the top of the site. The aim of this site is to tell you a little bit about myself and to give you a glimpse of what I have accomplished in the past,  through both my career and things I’ve taken up on my own personal time.

    To begin with, I graduated from the Philadelphia University, BSc in 2008. My degree consists of a specialist in Computer Information Systems (CIS) ,with 20+  years of intensive experience in corporate Information Technology, applicable to diverse industries, markets and opportunities. Adept in multiple roles including analyst, developer, team lead, project manager and management, while having strong analytical, planning, problem-solving, communication, interpersonal skills and proactive skills. Capable of learning and analyzing new businesses and systems while determining process improvement, data integrity and best practice needs.

    Ahmad Al SayyedAhmad Al SayyedAhmad Al Sayyed

    Personal info

    • 1st Feb. 1983
    • Jordanian
    • Married, two daughters and 1 son

    Social profiles

  • Work Experience

    • Sep 2012 to Now

      IT & Stock Operations Manager

      IT & Stock Operations Manager
      Cenomi Fashion Retail
      Amman, Jordan
      • Oversee IT infrastructure and stock operations across 50+ retail stores and warehouses, ensuring 99.9% system uptime and accurate inventory management.
      • Led a team of IT specialists and inventory controllers, introducing process improvements and automation that boosted overall efficiency and team performance.
      • Directed ERP, POS, and inventory system integrations, streamlining data flow across departments and ensuring accurate and timely reporting.
      • Implemented advanced stock control processes that enhanced accuracy, improved reconciliation, and strengthened loss-prevention measures.
      • Partnered with finance, supply chain, merchandising, and operations teams to align IT and inventory processes with business needs.
      • Introduced cybersecurity and backup measures that safeguarded sensitive retail and financial data, maintaining full compliance with company and group standards.
      • Collaborated with group IT leadership in KSA to harmonize systems and support cross-border technology projects.

    • Jan 2009 to Aug 2012

      IT Manager

      NESK Group of Trading Projects

      Amman, Jordan
      Directed IT operations for 20+ fashion retail stores, managing ERP, networks, and custom applications.
      • Led successful ERP migration project with zero data loss, enhancing reporting capabilities for senior management.
      • Delivered accurate reports and business analysis to top management, influencing supply chain and purchasing decisions.
      • Implemented disaster recovery and backup procedures to ensure business continuity.

    • Apr 2005 to Jan 2009 (Till now as Part Time)

      IT Specialist

      Qadri Dental Center

      Amman, Jordan

      Managed clinic-wide IT infrastructure, supporting 30+ staff across medical and administrative departments.
      • Designed and maintained a clinical management application that streamlined patient records and reduced manual paperwork by 50%.
      • Provided IT training to staff, ensuring 100% adoption of new systems.

    • Jan 01, 2003 to Feb 30, 2005

      IT Instructor

      Mancom

      Amman, Jordan

      • Delivered training in computer applications, programming, and networking to classes of up to 25 students.
      • Designed tailored curricula for MS Office, internet, and programming fundamentals, improving student pass rates by 20%.

    Download My CV

    TECHNICAL SKILLS

    Analysis methodology

    • Systems development life cycle (SDLC)0
    • Open-source development0
    • Joint applications development (JAD)0
    • Rapid application development (RAD)0
    • Object-oriented programming0
    • Rational Rose, UML, MS Visio 0

    Databases

    • MS SQL Server (200x)0
    • Oracle RDBMS (7.3, 8, 8i, 9i, 10g)0
    • MySQL (5.x)0

    Coding & Programming

    • VB.net, C#, C++, ASP.net0
    • Java0
    • jQuery0
    • PHP0

    Servers

    • MS Windows Server 200x0
    • MS ISA Server0
    • MS Exchange Server 20030
    • MS System Management Server 20030

    Business System Applications & Devices

    • FUTURA ERP0
    • SAP Business One ERP0
    • POS System IBM & NCR0
    • Handheld/scanning devices (Symbol)0
  • KEY SKILLS

    Strategic IT & Inventory Leadership

    • 20+ years’ experience managing IT operations and inventory functions across multi-branch organizations.
    • Proven record in managing enterprise IT systems, stock operations, and aligning technology with business needs.

    Inventory & Stock Operations Management

    • Expertise in forecasting, replenishment, cycle counting, reconciliation, audits, and ERP-based stock optimization.
    • Skilled in minimizing stock variances, reducing shrinkage, and ensuring optimal stock levels.
    • Reduced stock variances by 15% and improved stock accuracy to 98% through enhanced control processes.

    Data Analytics, Reporting & Forecasting

    • Advanced reporting and BI capabilities to identify trends, forecast demand, and present actionable insights to executives.
    • Experienced in supporting strategic decisions with real-time, accurate operational analysis.

    Technology Integration & Process Improvement

    • Led ERP, POS, and BI system integrations, improving data accuracy by 40% and eliminating duplicate workflows.
    • Implemented automation initiatives that reduced manual tasks and cut IT operational costs by 25%.

     

    Cross-Functional Collaboration

    • Partnered with finance, supply chain, merchandising, and operations to align IT and stock operations with business goals.
    • Supported over 50 retail outlets and multiple warehouses with timely system and stock reporting.

    Leadership & Soft Skills

    •  Strategic thinker with strong communication, problem-solving, and adaptability.
    • Experienced in managing and coaching teams of up to 10 technical and inventory staff.
    • Committed to continuous learning and adoption of emerging technologies.

  • Education

    • 2004-2008

      B.S. Computer Information Systems

      Philadelphia University

      Amman, Jordan
      B.S. Computer Information Systems
      Very Good Grade
      Graduation Project: Outpatient Clinic System

    • 2001-2002

      Technical Support for Computer Use and Maintenance

      Information Technology Training Institute

      Amman, Jordan
      Technical Support for Computer Use and Maintenance Certificate,
      Excellent Grade – Highest grade in class. 
      Projects includes: “Stock Control”.

    TRAINING COURSES

    • Apr 2024

      Google Data Analytics Professional Certificate

    • July 17, 2012

      Project Management Professional

      Completed a training course of Project Management Professional (PMP)

    • April 09, 2008

      ASP.NET and SQL Server

      Completed a training course of Microsoft Developing Web Application with ASP.NET and SQL Server

    • February 12, 2008

      VB.NET and SQL Server

      Completed a training course of Microsoft Developing Windows Application with VB.NET and SQL Server

    • September 02, 2003

      Soft Skills

      Participated in a 3-day training workshop in IT, Gender, & Soft Skills held at the Hyatt, Amman as part of the UNIFEM/ Cisco “Achieving E-Quality in the ICT Sector” Program.

    • Jun 28, 2003

      CCNA

      Completed Semesters 1, 2, 3 & 4 of the Cisco Networking Academy Program. CCNA

    • September 09, 2008

      PHP and MySql

      Completed a training course of PHP and MySql

    • IT Service Management and Business Requirements

      0
      Has ITSM’s time arrived? A couple of years before terms such as “Cloud”, “Big Data” and “Bring Your Own Device” (BYOD) occupied the lexicon of IT publications and vendor marketing machines, the discipline of “Business Service Management” (BSM) captured many column inches. The concept at the heart of BSM was to ensure that the IT
      Read more

    • Putting ‘I’ back in ‘CIO’

      0
      Nice sound bite, but does the spirit make sense? On  a few occasions recently I have heard presenters on stage remind their audience of the fact that the ‘I’ in ‘CIO’ stands for ‘Information’, the premise being that we all appear to have forgotten this over the years with a shift in focus to technology.
      Read more

    • Focus on business challenges, not technology innovations

      0
      The IT industry really does bring out the best and worst traits of human nature. Were we always quite so excitable about the latest big thing? It is difficult to tell, as historical records don’t  tend to preserve the glee reserved for all things new and improved, whether or not they have any long-term advantage. This
      Read more

    • What personality is your IT department?

      0
      The personality of an IT department is multi-dimensional……. Over the years I’ve spent quite a lot of time thinking about the idea of IT maturity models – which are great in principle, but, to be frank, a bit of a blunt instrument when it comes to gauging reality. Many IT organisations are quite comfortable where
      Read more

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    • Contact me

      Ahmad Al Sayyed
      Amman – Jordan
      Qais Bin Sa’ad St.

      +962 795 074 607
      www.al-sayyed.com
      ahmad@al-sayyed.com

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